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 Re: Cannot get connection to server
 
 1/15/2008 7:53:09 PM
rjones
31 posts


Re: Cannot get connection to server
If you're still having problems connecting to the Terminal Server, please email me the details at info@sqlserverbeta.com. Without more details, I can't help you troubleshoot the issue.

Thanks!
 1/17/2008 10:50:01 AM
Canadean
6 posts


Re: Cannot get connection to server

I'm having problem connecting to the Terminal Server under certain circumstances. Here's the 2 scenarios I have.

1. Working from home, Windows XP SP2 connected via a standard ADSL modem/router using DCHP. Works Fine

2. At work, Windows XP SP2 connected thru the company firewall/router. Fails to connect. I then upgraded the TS client to version 6 with the same results. Error message is "This computer can't connect to the remote computer. try connecting again ........". The PC uses a static internal IP address.

I've tried other PC's in the office (which are XP boxes) with no luck.

The following is a Trace to the server (i've omitted the attempts after the first failure for clarity)

Tracing route to remoteapp001.maximumasp.com [66.29.207.12]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  isa.canadean.canadean.com [192.168.3.19]
  2    <1 ms    <1 ms    <1 ms  212.125.81.225
  3     2 ms     2 ms     2 ms  unallocated.star.net.uk [62.231.142.129]
  4     4 ms    14 ms    12 ms  lon017.star.net.uk [212.125.95.29]
  5    10 ms    12 ms    22 ms  ge6-1.lon301.star.net.uk [212.125.69.206]
  6     7 ms    22 ms    15 ms  ge6-1.lon301.star.net.uk [212.125.69.206]
  7     7 ms    22 ms    14 ms  64.209.107.197
  8   136 ms   126 ms   139 ms  maxiglb0113581a.so-3-1-0.ar3.kcy1.gblx.net [64.2
10.29.126]
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.

 1/17/2008 1:28:37 PM
rjones
31 posts


Re: Cannot get connection to server
I've forwarded the trace to our network operations team. If they have any insight, I'll post the findings here.

Thanks!
Ryan
 1/17/2008 3:10:09 PM
rjones
31 posts


Re: Cannot get connection to server
(slaps head!)

We block all ICMP traffic to the beta servers. For that matter, a tracert would only test ICMP connectivity.

RDP (port 3389) is probably blocked by either a corporate firewall, or by the ISP. This would explain why you can connect from home, but not from the office.

Sorry for the Doh! moment. . .
 1/24/2008 9:21:06 PM
worddiva
1 posts


Re: Cannot get connection to server

I am having the same problem, what is the SQL connection name I should be using, I didn't see it in the email.  I'd love to get in and try it out, but this is the second time I have tried to connect to SQL and been unable to.

Nancy

 

 

 

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